SALES AND REFUND POLICY
Payment Options
Empower You accepts all major credit cards and PayPal.
Payment is required at the time of purchase. Charges will appear as Empower You on your statement.
If a payment is declined, you will be notified and asked to provide an alternate method to proceed.
Payment Plans
Select services offer payment plan options for your convenience.
By choosing a payment plan, you are authorizing Empower You to automatically process payments every 30 days until your balance is complete.
Payment plans are a commitment. All scheduled payments must be fulfilled.
Coaching Services
Coaching with Empower You is a personalized experience that includes time, preparation, resources, and dedicated support.
For this reason, coaching program purchases are non-refundable.
If you are unable to attend a scheduled coaching session, please provide at least 24 hours' notice to request a reschedule. Missed sessions or cancellations made with less than 24 hours' notice may result in the session being forfeited.
Your participation and engagement are an important part of the coaching experience. Purchasing a coaching program constitutes a commitment to the program and its associated payment terms.
Document Services (Resumes, Cover Letters, etc.)
Resume writing, cover letters, LinkedIn documents, thank-you letters, and other customized career documents are created specifically for each client.
Because these services require dedicated time and customized work, document services are non-refundable once work has begun.
Clients are provided an opportunity to review their draft and provide feedback in accordance with the service purchased. Included revisions are intended to ensure the document accurately reflects the client's experience, goals, and agreed-upon direction.
Once the client provides final approval, the document service is considered complete.
Chargebacks and Authorization
By purchasing any service, you agree to the following:
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Empower You is authorized to charge your selected payment method for all services and payment plans
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Chargebacks without prior communication are considered a breach of this agreement
If you have a concern, reach out directly: 📧 info@empoweryourresume.com. We are committed to resolving matters professionally and efficiently.
Client Commitment & Responsibility
Empower You provides professional guidance, strategy, and career materials; however, employment decisions and outcomes remain the responsibility of the client.
Clients are responsible for providing accurate and complete information, reviewing documents carefully, responding to requests for information or feedback, and meeting agreed-upon deadlines.
Empower You does not guarantee employment, interviews, salary increases, promotions, or any specific career outcome.
Digital Products
Digital products, including but not limited to career guides, resume templates, workbooks, and other downloadable resources, are delivered electronically and are non-refundable once purchased.
Because digital products are delivered immediately and cannot be returned, all digital product sales are final.
Please review the product description, format, and included materials before completing your purchase.
If you experience a technical issue accessing a digital product or believe you received an incorrect or incomplete file, please contact us at info@empoweryourresume.com so we can assist you.
Questions or Billing Concerns
We value clear communication and are committed to handling billing concerns professionally.
If you have a question about a payment, digital product, coaching program, or document service, please contact:
Please include your name, the product or service purchased, and a brief description of your concern so we can assist you as efficiently as possible.
By completing a purchase with Empower You: Resume Advisory and Coaching Services, you acknowledge that you have reviewed and agreed to this Payment & Refund Policy.